Refund policy
Return and Refund Policy
Last updated: September 30, 2026
At Wryday, we want you to be satisfied with your purchase. This Return and Refund Policy explains how returns, replacements, and refunds are handled.
RETURNS
We accept return requests within 180 days of delivery.
To be eligible for a return, the item must be:
- Unused;
- In brand-new condition;
- In its original condition when received.
Items that have been worn, washed, altered, damaged after delivery, or otherwise used may not be eligible for return.
RETURN SHIPPING
We provide free return shipping for eligible returns.
There is no restocking fee for approved returns.
If the return is caused by a product quality issue, incorrect item, damaged item, or another mistake on our part, Wryday will cover the return shipping cost and may provide a prepaid return label or another appropriate return solution.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If you receive an item that is damaged, defective, misprinted, or different from what you ordered, please contact us.
Please provide:
- Your order number;
- Clear photos or video showing the issue;
- Photos of the packaging and shipping label if the item was damaged during transit;
- A short description of the problem.
After reviewing your request, we may offer a remake, replacement, or refund, depending on the circumstances.
LOST PACKAGES
If your package appears to have been lost in transit, please contact us.
We will review the tracking information and, when appropriate, work with the shipping carrier.
Depending on the circumstances, we may provide a replacement shipment or another appropriate resolution.
HOW TO REQUEST A RETURN OR REFUND
To request a return, replacement, or refund, contact us at:
Email: maleahdror675306@outlook.com
Please include your order number and a brief explanation of your request.
For damaged or defective products, please also include clear photographs or video showing the issue.
We aim to respond to customer service inquiries within 2 business days.
RETURN PROCESS
After receiving your request, our customer service team will review the information provided.
If your request is approved, we may provide one of the following:
- A prepaid return shipping label;
- A free replacement or remake;
- A refund to your original payment method;
- Another appropriate resolution depending on the circumstances.
Please do not return an item without first contacting us and receiving return instructions.
REFUNDS
Once a refund is approved, we will initiate the refund to your original payment method.
Refund processing times depend on your bank, card issuer, or payment provider.
In most cases, refunds may take approximately 3–10 business days to appear in your account after they have been issued.
REFUSED OR RETURNED PACKAGES
If a package is refused, undeliverable, or returned to sender, please contact us.
If the issue was caused by a product quality problem, shipping error, or another issue attributable to Wryday, we may provide a free replacement or another appropriate solution.
If the package was refused or returned for reasons unrelated to a product or shipping error, the case will be reviewed individually.
EXCHANGES
If you need a different item, size, or another replacement, please contact our customer service team.
Depending on the circumstances, we may arrange a replacement, remake, return, or refund.
CONTACT US
If you have questions about returns, refunds, replacements, or your order, please contact us:
Wryday
Email: maleahdror675306@outlook.com
Phone: +1 310-555-0727
Address: 24200 Walnut St, Albany, KY 42602, United States
Website: www.sagrefge.shop
We aim to respond to customer service inquiries within 2 business days.